Field Service Maintenance

Multotec’s entire range of mineral processing equipment is backed by extensive field service and maintenance agreements, ensuring longevity and superior product performance.

With over 45 years of application experience, maintenance management, and a mobile workforce of field technicians based around the world, our skilled field services teams have a full understanding of global mineral processing challenges. They conduct regular field service and maintenance site visits, preventative maintenance and lifecycle management to ensure your mineral processing operation is functioning to its full potential, regardless of where you are.

Understanding that proper maintenance can extend the lifespan of your mineral processing equipment, Multotec’s range of condition monitoring products ensures your plant continuously operates at optimum efficiency.

Site visits lower your operating costs

With representation across the world, Multotec is able to conduct site visits to all our customers in order to advise on proper maintenance protocols. In these site visits, Multotec reaffirms our partnership with you – based on achieving overall plant optimisation and not just a product supply.

Committed to plant optimisation

At Multotec, we provide more than mineral processing equipment, but constantly strive to assist you in achieving your overall business goals. This is why when you partner with Multotec, you don’t just get a diversified product offering, but form a relationship based on product refinement, a true understanding of process flow sheets, preventive maintenance, field service and technical support.

Service on your doorstep

In line with best practices, Multotec’s industrial services ensure your plant’s long-term operation as well as lower maintenance costs. Our consulting services, field technicians and team of field service engineers, as well as ongoing technical support, deliver reliable customer service wherever your operation is.

Our skilled engineers willconduct onsite application-specific plant and process audits to assess your site-specific needs. We offer screening audits, cyclone audits, spiral audits, mill audits and wear audits. Our experts will advise you on which of our diverse range of products would best optimise your plant production and lower your cost per ton.

Once your needs have been assessed and evaluated, our experts will draft technical drawings using state-of-the-art technology measuring all critical parameters to develop a completely unique solution for you. All this is part of our extensive design and research capabilities. We well refine or customise our products to suit your unique requirements in our dedicated CAD drawing and tooling room, taking into account your geographic location and supplicated-related conditions.

Multotec will deliver your optimised solution to your site, wherever it is located in the world, and we’ll schedule services and engineering support. We will install or retrofit your solution onsite, taking into account your process flow sheet and cognisant of downtimes and schedules.

Once products and solutions have been installed, we’ll conduct testing to ensure optimal operation and seamless integration between your existing systems and our products. We will install our patented condition monitoring software that will monitor your entire process, from operational flow to product performance. No matter where your plant is, Multotec will partner with you for on-going field service and maintenance with our strategically placed, mobile service crew.

Multotec products are engineered to optimise costs, lifespan and efficiency of mineral beneficiation plants.
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