Like many things this year in light of the Covid-19 pandemic, Multotec needed to rethink how we could continue our customer training workshops despite the challenges and restrictions of lockdown and social distancing.
However, we not only used technology to ensure these important client services could be delivered, by host it as an on-line event, we also leveraged many additional features offered by virtual technologies to add some important key features to our offering we’ve not had before!
The topic of this year’s customer training was Fines Treatment and Disposal, and took place from 20 to 22 October.
The Teams platform allowed us to reach a broader international audience. With this in mind, extending the presentation to include local language offerings seemed like an important next step. Multotec Marketing Manager Vivienne Murray assisted in providing a live translation function of the presentations into 6 different languages with the captions function available on Teams. This was an important evolution of the Multotec offering, as our products and services are now used in over 100 countries across the world, and offering localised support is a critical pillar of our mission.
